Contents
1. Who we are
FXBG Digital ("FXBG Digital," "we," "us," or "our") builds, hosts, and maintains websites for local businesses in and around Fredericksburg, Virginia. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at fxbg.io and the services we provide.
2. Information we collect
We only collect the information we need to respond to you and provide our services:
- Contact details you give us — such as your name, business name, phone number, email address, current website, and any message you send us through our contact form, by email, phone, or text.
- Service information — details you share so we can build or maintain your website (for example, content, images, and account access you choose to provide).
- Basic technical data — standard server logs (such as IP address and browser type) that our web host records to keep the site running securely.
We do not collect more than we need, and we do not build advertising or behavioral profiles about you.
3. How we use your information
We use the information you provide to:
- Respond to your inquiries and provide the free redesign or other services you request;
- Communicate with you about your project, account, and support — by phone, email, or text;
- Send service-related messages you have asked for or that are necessary to deliver our services;
- Operate, maintain, and secure our website and systems; and
- Meet our legal and tax obligations.
4. SMS / text messaging
If you give us your mobile phone number and opt in, we may send you text (SMS) messages related to your inquiry, your project, appointment or account updates, and customer support.
- Consent. We only send text messages to people who have provided their number and agreed to be contacted. Your consent to receive texts is not a condition of any purchase.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out at any time by replying STOP to any message. You will receive a confirmation and we will stop sending texts.
- Get help by replying HELP, or contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
Your mobile information is never shared for marketing. No mobile information (including phone numbers) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates.
5. How we share information
We do not sell, rent, or trade your personal information. We do not share customer data with third parties for their own marketing.
We share information only in these limited situations:
- Service providers that help us operate — for example, our website hosting provider and the messaging platform we use to send texts. These providers may only use the information to perform services for us, and, as stated above, mobile opt-in data and consent are never shared for marketing.
- Legal requirements — if required by law, subpoena, or to protect our rights, safety, or property.
- Business transfer — if our business is merged or acquired, information may transfer as part of that transaction, subject to this policy.
6. Analytics & cookies
We keep this simple. We do not run Google Analytics or other third-party advertising or tracking analytics on this site. We do not use cookies to track you across the web, and we do not sell data to advertisers. Our web host may keep standard, aggregate server logs for security and reliability.
7. Data retention
We keep your information only as long as needed to respond to you, provide our services, and meet legal or accounting obligations. When it is no longer needed, we delete or anonymize it.
8. Your choices & rights
- You can opt out of text messages at any time by replying STOP.
- You can ask us to access, correct, or delete the personal information we hold about you.
- You can ask us to stop contacting you.
To make a request, contact us using the details below and we will respond promptly.
9. Security
We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your information and limit access to it.
10. Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.
12. Contact us
Questions about this policy or your information? Reach us at:
FXBG Digital
Fredericksburg, VA
Phone / text: (540) 870-5785
Email: hello@fxbg.io